Seldom, errors may occur in our published price assessments. Undercurrent News is committed to addressing these mistakes promptly and transparently. If a published price requires correction, we will update the price as quickly as possible and notify all relevant subscribers of the change.
An assessment or data point published incorrectly due to a typographical error, miscalculation, or data entry mistake.
An error originating from the source of the data used in the assessment or publication. This may include inaccuracies in the original records provided by government agencies or other third parties.
Issues related to the professionalism or behavior of Undercurrent News staff
No adjustments will be made for late-arriving data. Once a price is published, it will not be changed to include new data or market activity that emerges after the initial publication.
Our policy ensures subscribers are kept informed of any issues affecting price publication.
Undercurrent News uses feedback from complaints to refine our processes, improve transparency, and enhance the quality of our price assessments.